Terms of service

Terms of Service

1. Introduction

Welcome to our website! These Terms of Service govern your use of our website, products, and services. By accessing or using our website, you agree to comply with these terms. If you do not agree, you may not use our services.

2. Eligibility

  • You must be at least 18 years old or have parental/guardian consent to use this website.
  • By using our services, you confirm that you are legally permitted to enter into binding agreements.

3. Accounts and Registration

  • To make purchases or access certain features, you may be required to create an account. You are responsible for ensuring that your account information is accurate and up-to-date.
  • You are responsible for maintaining the confidentiality of your account credentials. Any unauthorized use of your account must be reported to us immediately.

4. Purchases and Payments

  • All prices on our website are listed in Australian Dollars (AUD) and include GST unless otherwise stated.
  • Payment must be completed at the time of purchase. We accept major credit cards, PayPal, and other listed payment methods.
  • In case of payment issues, your order may be delayed or canceled.

5. Returns and Refunds

For detailed terms, please refer to our Return and Refund Policy.

6. Shipping Policy

  • We determine shipping methods based on the type of products ordered and the size of the package.
  • We strive to dispatch orders as quickly as possible and provide tracking updates to ensure transparency and reliability.
  • Delivery times may vary depending on your location and shipping method. If there are any delays, we will inform you promptly.

7. Use of Service

  • You agree to use our website and services for lawful purposes only.
  • Prohibited activities include, but are not limited to:
    • Fraudulent or unauthorized use of payment methods.
    • Attempting to disrupt or compromise the functionality of the website.
    • Uploading or distributing harmful software.

8. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is owned by us or our licensors and is protected by intellectual property laws.
  • You may not reproduce, distribute, or use our content without written permission.

9. Privacy Policy

  • Your personal data is handled in accordance with our Privacy Policy. By using our website, you agree to the collection and use of your information as described.

10. Limitation of Liability

  • To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
  • Our liability for defective products is limited to repair, replacement, or refund as outlined in our return policy.

11. Termination

  • We reserve the right to terminate or suspend your account or access to our services at any time, without prior notice, if you breach these Terms of Service.

12. User-Generated Content

Our website may allow users to leave reviews, upload photos, or submit other content. By submitting content, you agree to the following terms:

  1. Ownership and Permissions:
    • You retain ownership of the content you submit, but you grant us a non-exclusive, royalty-free, worldwide license to use, display, modify, and distribute your content for promotional or marketing purposes.
  2. Content Requirements:
    • All content must be accurate, lawful, and relevant to our products or services.
    • Prohibited content includes, but is not limited to:
      • Defamatory, offensive, or abusive language.
      • Infringement of intellectual property rights.
      • Content that promotes illegal activities or violates applicable laws.
      • Spam, false information, or malicious content.
  3. Moderation:
    • We reserve the right to review, edit, or remove any user-generated content at our sole discretion, especially if it violates these terms or is deemed inappropriate.
  4. User Responsibility:
    • You are solely responsible for the content you submit. By uploading or posting, you confirm that:
      • You have the right to share the content.
      • Your content does not violate any laws or third-party rights.
  5. Reporting Violations:
    • If you believe any user-generated content violates these terms, please contact us immediately at yudong@goodtabletennis.com.au.

13. Governing Law

  • These Terms of Service are governed by the laws of Queensland, Australia. Any disputes will be resolved in the courts of Queensland.

14. Changes to Terms

  • We may update these Terms of Service from time to time. Changes will take effect upon posting on this website. Your continued use of our services signifies acceptance of the revised terms.

15. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us:

  • Email: yudong@goodtabletennis.com.au
  • Phone: +61 0435 839 315